Proactively identify trends in qualitative data learned from discussions with project team members – for example, issues with a particular leader or project manager.and provide RM leadership and financial leadership with periodic (e.g., monthly quarterly) key performance indicator (KPIs) dashboards Proactively identify trends in operational metrics such as average project length, average project size, average timeline overage, reasons for timeline overage, etc.Provide guidance to RM Leadership regarding the overall capacity of the billable team and our ability to meet / exceed our monthly budget.Use the Human Resource Information System (HRIS) system (currently UKG) to track aspects that could impact capacity overall and on a given project – e.g., global holidays, global or career stage trainings, individual vacations, sabbaticals and leaves of absence, etc.įirm Capacity Planning and Leadership Guidance.Manage communication of project and initiative staffing decisions to leadership and to project teams.Lead the RM team in the staffing decision making of unbillable initiatives (e.g., proposal support).
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Lead the RM team in billable project staffing decision making, taking into account the balance between what’s needed for the project (e.g., skills, experience) and what’s needed for the people (e.g., professional development goals, prior experience).
Understand ClearView’s people: roles required on projects, the expectations by career stage, etc. Understand ClearView’s projects & initiatives: types of projects delivered by ClearView and the mix of experience and skills that would best serve each type. Liaise (as needed) with project leadership to understand the staffing needs required for each project and/or initiative. You will work in a tight knit team against demanding timelines to help deliver excellent outcomes for ClearView’s clients.īillable Project and Unbillable Initiative Staffing Decision Management The Senior Resource Manager will proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the billable consultants to deliver appropriate staffing and talent management outcomes. The ideal candidate will have the collaboration skills to work in conjunction with members of our talent organization, operations, and finance departments to ensure the flow of people and information supports the objectives of each and the business as a whole. The role will be responsible for matching billable consultants with project opportunities, predicting and managing the capacity of the business, cultivating relationships across the organization, and serving as a trusted member of the People organization. It’s the department at the intersection of People, Operations, and Finance where every decision has the ability to impact each individual’s career, and cumulatively the overall financials of the business. The RM team’s objective is to optimize the deployment and development of the consulting staff on projects while balancing the needs and goals of the business. Role OverviewC learView Healthcare Partners is seeking a Senior Resource Manager to lead our global resource management (RM) team. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. ClearView is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London and Zurich.
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